There is truly no substitute for the expertise, connections, and personalized service a travel advisor provides. At Keek & Kails Travel, we go well beyond booking trips. We design thoughtfully curated, personalized experiences tailored specifically to each client. We manage all research, logistics, and details on your behalf, while our exclusive industry relationships provide access to VIP amenities and privileges simply not available through online booking platforms.

Booking your hotels through Keek & Kails Travel provides exceptional added value at no additional cost. Through our exclusive industry partnerships, we are able to secure VIP amenities at the same rate you would pay booking directly. These benefits typically include complimentary daily breakfast, a $100 resort credit, room upgrades subject to availability, and early check in and late check out whenever possible. We are committed to ensuring every aspect of your stay exceeds expectations.

Yes. Planning fees reflect the significant time, expertise, and attention to detail that goes into crafting each personalized itinerary. Every seamless trip is the result of extensive research, supplier negotiations, and careful coordination, all conducted with the client's best interests in mind. Much like engaging a financial advisor or attorney to protect your interests, our planning fee is a reflection of the professional, white-glove service we provide and our commitment to delivering an exceptional travel experience.

Our pricing is carefully structured by combining multiple components negotiated as a whole, which is what allows us to deliver the best overall value along with access to exclusive services and amenities. As our suppliers are bound by confidential agreements, we are unable to provide an itemized breakdown of individual itinerary components. We do, however, remain committed to working within your budget and will make every effort to refine your itinerary until it meets your expectations. 

Absolutely! We work with a dedicated air desk to manage commercial and private flight bookings, changes, and cancellations. Starting prices for commercial airfare are listed below. Please contact us directly for private charter inquiries, as fees may vary depending on your specific circumstances. Domestic: $75 per ticket International: $125 per ticket

Every itinerary is uniquely crafted, so timelines will vary. Key factors include how far in advance planning begins, the complexity of the itinerary, and the number of revisions required to finalize all details. We are committed to guiding our clients through every stage of the planning process to ensure a seamless and enjoyable experience.

We work directly with our partners to ensure you are receiving their best available rate. However, booking with us provides considerably more value, as our rates include exclusive VIP amenities and privileges that are not available through discount booking platforms. We are confident that the overall value we deliver speaks for itself.

While miles and points bookings fall outside the scope of our services, we are pleased to refer you to a trusted frequent flyer specialist who can assist!

Yes, and it is something we feel very strongly about! Most trips require a significant non-refundable payment well in advance of departure, and unforeseen circumstances can arise at any time. We include insurance quotes through our preferred agency with every trip proposal, ensuring our clients have the information needed to make an informed decision. Should you choose to decline coverage, we will ask that you sign a waiver acknowledging that decision.